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Question On Shipping

Question : How long is the delivery process?


For items which are in stock, delivery would take 2 – 5 working days.

For items which are manufacturer in stock, delivery would take 3 – 7 working days.

For items which are preordered, delivery would take 1 – 2 weeks depending the stock availability.

For INTERNATIONAL Shippingthere may be significant delays for all international shipments in out of Malaysia due to the COVID-19 situation. Please note that there may be an additional delay of up to extra seven working days. 


Question: How do I track my shipment?

Answer : Tracking numbers are provided once the product(s) are ready for shipment.


Question : Where should I send the item for warranty or return purposes?

Answers : for warranty or return purposes, please mail your items to -


R16-05, Level 5, 
Emporis, Taman Sains Selangor, 
47810 Petaling Jaya, Selangor