Question : How long is the delivery process?
Answers:
For items which are in stock, delivery would take 2 – 5 working days.
For items which are manufacturer in stock, delivery would take 3 – 7 working days.
For items which are preordered, delivery would take 1 – 2 weeks depending the stock availability.
For INTERNATIONAL Shipping, there may be significant delays for all international shipments in out of Malaysia due to the COVID-19 situation. Please note that there may be an additional delay of up to extra seven working days.
Question: How do I track my shipment?
Answer : Tracking numbers are provided once the product(s) are ready for shipment.
Question : Where should I send the item for warranty or return purposes?
Answers : for warranty or return purposes, please mail your items to -
R16-05, Level 5,
Emporis, Taman Sains Selangor,
47810 Petaling Jaya, Selangor